Privacy Policy

1. Introduction

Conscious Ascension LLC ("Company," "we," "us," or "our") operates futureproofyourhealth.net and The Longevity Lab Membership platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Information You Provide:

• Full name, email address, phone number, and mailing address
• Billing and payment information (processed securely through third-party processors)
• Health-related information you voluntarily share during consultations or intake forms
• Communications and correspondence with our team
• Membership account credentials and preferences

Information Collected Automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time on site, and referring URLs
• Cookie data and tracking pixel information
• Appointment and scheduling activity

3. How We Use Your Information

• Deliver and manage your Longevity Lab Membership and related services
• Process payments and maintain your account
• Send appointment confirmations, reminders, and follow-ups
• Communicate health tips, program updates, and promotional offers (with your consent)
• Send SMS/text messages you have opted into
• Respond to your inquiries and provide customer support
• Improve our website, services, and member experience
• Comply with applicable laws and legal obligations
• Prevent fraud and protect the security of our platform

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our business (e.g., payment processors, scheduling platforms, email service providers, CRM systems) under strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
• Your Consent: With your explicit permission for any other purpose.

Mobile/SMS Data: We do not share your mobile phone number or SMS opt-in data with any third party for marketing or promotional purposes under any circumstances.

5. Cookies & Tracking Technologies

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Pixels: Used for retargeting and measuring the effectiveness of our advertising (e.g., Meta Pixel).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain your membership, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately at [email protected].

8. Your Rights & Choices

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from email communications at any time using the unsubscribe link in any email, or by contacting us directly.
• SMS Opt-Out: Reply STOP to any text message at any time to stop receiving SMS communications.
• California Residents (CCPA): You have additional rights including the right to know, right to delete, and right to non-discrimination. We do not sell personal information.

To exercise any of these rights, please contact us at the information below.

9. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will take prompt steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of our services after the updated policy is posted constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: